Contact Us - Customer Care (2025)

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Contact Us - Customer Care (1)

Contact Us - Customer Care (2)

Contact Us
  • Contact Us
  • Principal Nodal Officer
  • Corporate Center
  • Nodal Officers for Person with Disabilities

Call us

Toll free number: 1800 1234
Toll free number: 1800 2100
Toll free number: 1800 11 2211
Toll free number: 1800 425 3800
Toll number: 080-26599990

For reporting Unauthorised Electronic transactions:

  1. 1800 11 1109 (Toll Free)
  2. 94491 12211 (Mobile number, Toll Free)
  3. 080 - 2659 9990 (Toll number)

E-mail us at:

customercare@sbi.co.in
contactcentre@sbi.co.in

socialreply@sbi.co.in(General)
nodalofficer.aadhaarseeding@sbi.co.in(Aaadhaar seeding)
customercare.homeloans@sbi.co.in(Home Loan)
gm.customer@sbi.co.in(General)

Text us

Unhappy with services: SMS UNHAPPY to 8008 20 20 20
Missed call Banking @ SBI QUICK

Write to us

Customer Service Department
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021


Find your nearest branch/ATM/PMJDY Branches

  • Unhappy with services: SMS UNHAPPY to 8008 20 20 20
  • Click here to find your nearest branch
  • Click here to find your nearest ATM
  • All States Contact numbers PMJDY

Contact Us

  • Contact Details forNetwork Nodal Officersfor Grievances Redressal

Principal Nodal Officer

Principal Nodal Officer
Customer ServiceDepartment,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022 22741216

Email ID -gm.customer@sbi.co.in.


Chairman

The Chairman
State Bank of India,
State Bank Bhavan,
Madam Cama Road,
Mumbai 400 021
Fax: 022 22742430

Customer Service Department

The Dy General Manager
Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Fax: 022 22742431


Nodal Officers for Person with Disabilities

Name of Circle/ Corporate CentreName of Nodal OfficerDesignationEmail idContact NoAddress
SBI Corporate CentreSri Mayank ShekharDeputy General Manager (Customer Service)dgm.customer@sbi.co.in022-22029456State Bank of India, Customer Experience Enhancement Department, SBI Bhavan, Madam Cama Road, Mumbai-400021
AHMEDABADSmt. Meenakshi Rinku ShahAsst. General Manager (customer Service)agmcustomer.lhoahm@sbi.co.in079-23320101State Bank of India, Customer Service Department, Local Head Office, Bhadra, Ahmedabad 380001
AMARAVATISri Mallikarjun Sarma PAsst. General Manager (customer Service)agmcustomer.lhoand@sbi.co.in040-23387435State Bank of India,Customer Service Department, Local Head Office (Andhra Pradesh), Amaravati Circle, Hybank Towers, Gunfoundry, Hyderabad-500001
BENGALURUSmt. Amrutha K SAsst. General Manager (customer Service)agmcustomer.lhoban@sbi.co.in080-25943500State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore - 560001
BHOPALSri C K KrsihnaniAsst. General Manager (customer Service)agmcustomer.lhobho@sbi.co.in0755-2575537State Bank of India, Customer Service Department, 5th floor, Local Head Office, Hoshangabad Road, Bhopal 462011 (M.P.)
BHUBANESWARSri Biswa Paraksh BeheraAsst. General Manager (customer Service)agmcustomer.lhobhu@sbi.co.in0674-6772170/ 6772138State Bank of India, Customer Service Department,Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar, 751001
CHANDIGARHSri Mukseh GoyalAsst. General Manager (customer Service)agmcustomer.lhocha@sbi.co.in0172-4567423State Bank of India,Customer Service Department, Local Head Office, Sector-17A, Chandigarh160017
CHENNAISri K Mallikharjuna RaoAsst. General Manager (customer Service)agmcustomer.lhoche@sbi.co.in044-28308809State Bank of India, Customer Service Department, Local Head Office, 16, College lane, Nungambakkam, Chennai-600006
GUWHATISri Pradip Kumar PaulAsst. General Manager (customer Service)agmcustomer.lhoguw@sbi.co.in0361-2337513State Bank of India, Customer Service Department,Local Head Office, Opposite Assam Sachivalay, G.S Road, Dispur, Guwahati-781006
HYDERABADSri M. Ram BabuAsst. General Manager (customer Service)agmcustomer.lhohyd@sbi.co.in040-23466108State Bank of India, Customer Service Department, Local Head Office, Bank Street, Koti, Hyderabad50009
JAIPURSri Mool Chand MeenaAsst. General Manager (customer Service)agmcustomer.lhojai@sbi.co.in0141-2256103State Bank Of India, Customer Service Department, Local Head Office, Near Udyog Bhawan , Tilak Marg , C-scheme , Jaipur-302005
KOLKATASri Chitranjan KumarAsst. General Manager (customer Service)agmcustomer.lhokol@sbi.co.in033-22489333State Bank of India,Customer Service Department, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
LUCKNOWSri Rahul Kumar SinghAsst. General Manager (customer Service)agmcustomer.lholuc@sbi.co.in0522-2295395/ 2295392Customer Service Department, Customer Service Department, Local Head Office, Moti Mahal Marg, Lucknow 226001
MAHARASHTRASri Suhas Shankar BhideAsst. General Manager (customer Service)agmcustomer.lhomah@sbi.co.in022-26445124/ 26445116SBI, "Synergy", Customer Service Department, Local Head Office, Plot No -C-6, G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051
MUMBAI METROSri Deepak KumarAsst. General Manager (customer Service)agmcustomer.lhomum@sbi.co.in022-26445856/ 26445864SBI, "Synergy", Customer Service Department, Local Head Office, Plot No -C-6, G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051
NEW DELHISri Kishor KumarAsst. General Manager (customer Service)agmcustomer.lhodel@sbi.co.in011-23407480State Bank of India, Customer Service Department, Local Head Office, 11, Parliament Street, New Delhi-110001
PATNASri Rajiv KumarAsst. General Manager (customer Service)agmcustomer.lhopat@sbi.co.in0612-2820629State Bank of India, Customer Service Department, Local Head Office, West of Gandhi Maidan,Patna-800001
THIRUVANANTHPURAMSmt. Sreedevi GAsst. General Manager (customer Service)agmcustomer.lhotri@sbi.co.in0471-2192666State Bank of India, Customer Service Department, Local Head Office, Poojappura, Thiruvananthapuram - 695012

Last Updated On : Friday, 26-07-2024

Contact Us - Customer Care (4)

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6.50%

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8.50%* p.a. onwards

w.e.f. 05.04.2024

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Start From

11.45% p.a.*

*T&C Apply.

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2.70% p.a.

less than Rs.10 Cr. w.e.f 15.10.22

3.00% p.a.

Rs.10 Cr. and above w.e.f 15.10.22

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Starts From 9.05%*

SBI Gold Loan

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2.70% p.a.

Balance below Rs. 10 crs

3.00% p.a.

Balance Rs. 10 crores and above

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8.15% p.a.*

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9.15% p.a.

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7.00%

2 years to less than 3year

6.50%

5 years and up to 10years

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Onwards

7% p.a.*

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10.05% p.a.

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